Privacy Policy

Your privacy and data protection are our top priorities

Last Updated: January 1, 2024

1. Introduction

Welcome to Aether Forge Quinth Hotel ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hotel, use our services, or interact with our website.

If you have any questions or concerns about our policy or our practices regarding your personal information, please contact us at info@aetherforgequinth.info.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name, email address, phone number, and mailing address
  • Payment information and billing details
  • Reservation and stay preferences
  • Government-issued ID and passport information (as required by law)
  • Special requests and accessibility needs

Automatic Information Collection

We may automatically collect certain information about your device and usage patterns, including:

  • IP address, browser type, and operating system
  • Pages visited and time spent on our website
  • Cookies and similar tracking technologies
  • Location data (with your consent)

3. How We Use Your Information

We use your personal information for the following purposes:

  • Processing and managing your reservations
  • Providing hotel services and amenities
  • Processing payments and preventing fraud
  • Communicating with you about your stay and our services
  • Improving our services and customer experience
  • Marketing and promotional activities (with your consent)
  • Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who provide services on our behalf
  • Business Partners: With partners offering complementary services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data during transmission and storage
  • Regular security assessments and updates
  • Access controls and employee training
  • Secure payment processing systems

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data
  • Objection: Object to processing of your data
  • Consent Withdrawal: Withdraw consent at any time

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. For more information about our cookie usage, please refer to our Cookie Policy.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of information and applicable legal requirements.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and provide adequate safeguards for your personal information.

10. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Address:
1255 Bay Street
Toronto, ON M5R 2A9
Canada

Phone: (416) 555-0123
Email: info@aetherforgequinth.info